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SEC has over 25 years experience providing powerful & effective Customer Experience Optimization tools to some of the best known brands in the world. Our clients represent companies and brands of every size, across many different sectors and verticals. Our unique and custom-tailored services enable clients to optimize their brand performance across every touch point.
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Be wary of companies using some form of SEC’s name, location or logo in a scam that lures mystery shoppers into paid training assignments involving the depositing of large checks made payable to the shopper into the shopper’s account in advance of completing the requested assignment. Personal financial loss could result.
Latest Blog Post
Mystery Shopping - A Business Intelligence Tool
2012-01-07 21:44:30
You have to measure, what you are trying manage! Mystery Shopping supports a discipline that enables serious observation of front-line Key Performance Indicators (KPI's). It is not the only methodology available but it is most effective when it is applied correctly.
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