Return on Intelligence
Connect the human dimension of your business – your customers and
employees – to your bottom line.
Manage your designed customer experience at every touchpoint through Service Evaluation Concepts unique and custom tailored services.
Measure, manage and monitor the human dimension and the key performance indicators that matter most for your business.
Pinpoint actionable opportunities to increase satisfaction, build loyalty and drive conversion, to improve your bottom line.
Gain knowledge about customer perceptions, competitive intelligence, financial performance, and employee behaviors with Service Evaluation Concepts comprehensive suite of tools.
Service Evaluation Concepts provides the tools and resources to ASK | ANALYZE | ACT on what matters most to some of the best known brands in the world. Our value proposition enables our clients to manage the designed customer experience at every touchpoint in the customer journey map.
Our comprehensive Enterprise Feedback Management Suite delivers a complete view of organizational performance to your desktop.
By combining the aggregate knowledge about employee and customer sentiments, competitive intelligence, and financial performance, we will provide pinpoint actionable metrics to increase retention and drive conversion, to improve your bottom line.
Compliance Intelligence: Helping health care insurers maneuver legal landscape, project positive brand imagePosted: 2014-05-13 15:35:35
The Patient Protection and Affordable Care Act has opened a vast marketplace for today’s health care insurers as millions of Americans shop for coverage in compliance with the new health care reform law. Yet at the same time, this business boon brings to the forefront a...Read the Post